Name: Group tickets for Rockin'1000 Madrid
Start: 2023-06-03T19:00:00 GMT+0100
End: 2023-06-03T22:00:00 GMT+0100
Location: Cívitas Metropolitano

Question 1

What can I expect from Rockin'1000?

Accepted Answer

An immense rock concert that brings together 1000 amateur and professional artists. In this great celebration of music, the musicians join forces for a 2-hour performance of the great international and national classics.

Question 2

Where will the show be?

Accepted Answer

The event will take place at the Estadio Cívitas Metropolitano, a sports venue owned by Club Atlético de Madrid, located in the Rosas neighborhood, in the San Blas-Canillejas district of Madrid. The address is Av. de Luis Aragonés, 4, 28022 Madrid

Question 3

Is the show held indoors or outdoors?

Accepted Answer

The show will be held outdoors.

Question 4

How long does the experience last?

Accepted Answer

The Rockin'1000 show will last 120 minutes.

Question 5

Is there air conditioning?

Accepted Answer

No

Question 6

Is the experience accessible to deaf people?

Accepted Answer

Unfortunately not.

Question 7

What accessibility options are there for people with a visual impairment?

Accepted Answer

It will be a celebration of music, where visually impaired people will be able to enjoy a rock concert with high quality sound.

Question 8

Will there be strobe lights?

Accepted Answer

Some of the lighting effects involve strobe lights.

Question 9

Will food and beverages be available for purchase on site?

Accepted Answer

Yes

Question 10

Can I take pictures or record the show?

Accepted Answer

Yes, photographs and videos are allowed.

Question 11

Will there be restrooms on site?

Accepted Answer

Yes.

Question 12

How do I get to the Estadio Cívitas Metropolitano?

Accepted Answer

In addition to using private vehicles, you can reach the Estadio Cívitas Metropolitano on public transport:

You can download a map with all bus and Metro lines that have stops close to the stadium here.

We recommend using the Metro to get to Cívitas Metropolitano due to its spaciousness and proximity. It is the most comfortable way to get to the stadium. The closest stop is:

Estadio Metropolitano, (Line 7)

But you can also go to:

Las Rosas (Line 2) and

Canillejas (Line 5) which are located about 15 minute's walk away.

Question 13

Do I have to wear a mask?

Accepted Answer

The use of masks is not mandatory.

Question 14

Can I bring my own food and drink to the event?

Accepted Answer

No food or drink will be permitted.

Question 15

Can I bring animals?

Accepted Answer

Unfortunately not

Question 16

Are service dogs allowed?

Accepted Answer

Yes.

Question 17

Is the stadium wheelchair accessible?

Accepted Answer

Yes, the stadium is wheelchair accessible up to the designated area (lower seats).

Question 18

Can people with reduced mobility or disabilities bring a caregiver?

Accepted Answer

Yes. We can guarantee them a seat as close as possible.

Question 19

Is there an age requirement?

Accepted Answer

The minimum age to attend is 16. Anyone aged under 16 (sixteen) years of age must be accompanied by a parent or guardian (legal representative), who must present a document proving their responsibility.

Question 20

Will there be available parking?

Accepted Answer

Paid parking is available for purchase through the official sales website, Fever.

Question 21

Can I smoke or vape?

Accepted Answer

Smoking and vaping are not allowed in the seating area. The venue has dedicated smoking areas..

Question 22

Can I buy a ticket for the event?

Accepted Answer

All tickets must be purchased through the app or website (feverup.com) before arriving at the event. There will also be a physical box office for those who wish to purchase a ticket on the door.

Question 23

How many tickets can I buy?

Accepted Answer

Each person may purchase a total of up to 14 tickets, regardless of zone and ticket type.

Question 24

Additional ticket information

Accepted Answer

The company organizing the event is not responsible for tickets generated through unofficial systems or channels. Fever's official ticketing platform features anti-copying technology to ensure the authenticity of event tickets. In case of misuse, attempted duplication or copying of the ticket, access to the event will be granted only to the first person whose ticket has been validated, even if he/she is not the owner (registered on our platform as the owner of the ticket).

It is the responsibility of the ticket owner (registered on our platform) to ensure tickets are safe and secure, as well as in digital format. Copies or duplicates of tickets will not be accepted. In these cases, access to the event will be granted only to the first person whose ticket has been validated, even if he/she is not the owner (registered on our platform as the owner of the ticket).

Question 25

After validating my ticket, if I have to leave, can I come back to the event?

Accepted Answer

Unfortunately not. Once you leave the site, you will not be able to re-enter.

Question 26

Are refunds allowed? What is the exchange policy?

Accepted Answer

Tickets are generally non-refundable. The terms and conditions of the non-refundable ticket are agreed upon prior to purchase.

Question 27

Where can I find my ticket?

Accepted Answer

1-2 weeks before the concert you will receive the tickets in your email, with the total number of tickets you have purchased.

Question 28

Do I need to print the ticket?

Accepted Answer

No, your tickets will be validated directly in the Fever app or via the QR code sent to the registered email address. However, we strongly recommend that you take a screenshot of your QR code beforehand to avoid any connection-related problems.

Question 29

Who are the official vendors of this experience?

Accepted Answer

Official Rockin'1000 Madrid tickets can only be purchased on Fever. Tickets are not available on any other website or ticketing platform.

Question 30

Can I make a group reservation?

Accepted Answer

If you wish to make a group reservation for more than 8 people, please fill in the. form.

Question 31

I can't find my ticket. What can I do?

Accepted Answer

You can find your ticket with the corresponding QR code in the Tickets section of the Fever app. If you do not have the application installed yet, you can download it from the Apple Store or Google Play. Remember to log in with the same account you used to purchase the tickets. If you still can’t find your ticket, contact us.

Question 32

I have paid, but I still don't have my ticket. What should I do?

Accepted Answer

Don't worry, you will receive an email with your ticket 1-2 weeks before the event.

Question 33

Prohibited items:

Accepted Answer

With the safety of all customers in mind, we will not allow items that could be considered dangerous, such as;

Bottles of any type, size or material (e.g., water bottles, juice cartons, etc.), except plastic bottles for water consumption as long as they do not have lids. Lids can be removed by security personnel at the entrance or elsewhere at the event;

Hard containers with lids (e.g., plastic jars or Tupperware boxes);

Cans;

Helmets;

Toxic and/or poisonous substances, including drugs and drug paraphernalia;

Guns or any other weapon (e.g. knives, razors, etc.)

Chairs or stools;

Umbrellas;

E-cigarettes and vapes;

Flammables (fireworks, explosives, road flares, etc.);

Flashlights;

Laser pointers;

Professional cameras (defined as having a detachable lens) - smartphone cameras are allowed;

Video cameras;

Skates, bicycles or any other type of vehicle, motorized or not;

Polystyrene containers, coolers or any other storage utensils;

Selfie sticks/tripods;

Items that may be used for promotional purposes;

Banners and signs with commercial/advertising messages or symbols;

Your safety is very important to Fever. Please do not forget to read the security measures here

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